Terms and Conditions
Last reviewed 10th March 2026
We try to keep our Terms and Conditions easy to understand and avoid too much legal jargon. That way, we hope you’ll read them in full and have a better understanding of our relationship.
By using any of our services, you are agreeing to these terms and conditions. We've outlined a summary below. Read our full terms and conditions by clicking here or you can download them here.
Key Terms:
Your refund will be paid to you by RIFT Tax Refunds rather than HMRC. HMRC usually sends your refund to us: we deduct our agreed fee and then pay the balance to you by your chosen method (cheque or bank transfer). If HMRC pays you directly, you must pay our fee when due.
Our standard rates for tax refund services are as follows:
PAYE tax refund claims:
30% of the refund + VAT (36% including VAT), subject to a minimum fee of £50 + VAT (£60 including VAT).
CIS Tax refund or Tax Return:
£295 + VAT (£354 including VAT).
Self-Assessment:
From £125 + VAT (£150 including VAT). Call us on 01233 628648 for a quote.
If you are a consumer, you have 14 days to change your mind. For details please see section 18 of our terms and conditions. If you change your mind, please call us on 01233 628648 to confirm.
We recommend that you print a copy of these terms for future references. Alternatively, you can download a PDF of these terms by visiting www.riftrefunds.co.uk/terms-and-conditions/
Tax Refunds and Tax Returns
A tax refund or tax rebate is the money that you get back from HMRC if you paid too much in tax. By law, if you're travelling to temporary workplaces and paying to make your own way there, you could get a tax refund. On average, a 4-year tax refund claimed through RIFT amounts to £3,000.
A tax return is an HMRC form on which a taxpayer makes an annual statement of income and personal circumstances, used by HMRC to calculate the tax you owe based on what you report.
Refer a Friend
Help your mates get a tax refund - and get extra money in your own pocket! At RIFT, we love it when happy customers tell their friends about us.
We love it so much that we reward you for doing it! As a thank you for recommending our services we'll give you £100 for your first successful referral and then £50 for every successful afterwards. After your first successful payment, you become a VIP and earn monthly rewards.
Making Tax Digital
Making Tax Digital (MTD) is HMRC's initiative to transform the UK tax system by making it fully digital. The goal is to make tax administration more effective, efficient, and easier for taxpayers.
Our subscription packages cover all the new paperwork and calculations for you throughout the year and give you the peace of mind that comes with support from our specialist service team.